Refund policy

Template — review with legal counsel before publishing. This page was generated as a starting point for Optimize All. It is not legal advice. Replace the bracketed placeholders, adapt it to the laws of every country you operate in, and have it reviewed by a qualified lawyer.

Monthly services

Monthly retainers can be cancelled with [30] days' written notice after any minimum term in your agreement. Fees for months already started are not refundable.

Projects

Project fees are invoiced in stages as set out in your proposal. If you cancel, you pay for work completed up to the cancellation date; prepaid amounts for work not started are refunded.

Third-party costs

Advertising spend, software licences and other third-party costs are paid to or through those providers and follow their refund terms.

Disputes

If you're unhappy, contact your account manager or [billing@your-domain]. We'll respond within [5] business days and work with you to resolve the issue.

Last updated: [date]